Forgot your password? Click here!


Unit 1
Unit 2
Unit 3


About Us

* Required information to be completed

Personal Details


Company Information

Contact Details









Contact Address (in Local Language)

Mailing Address (For delivery purposes)

Notes To Members of The Link Club
The ownership or title of the Website for The Link Club and the rights to operate appropriate membership services remain with Ascott International Management (2001) Pte Ltd (hereinafter “The Ascott”), the appropriate services shall be offered as prescribed in this Notes to Members as well as appropriate regulations as announced by The Ascott. Prior to registration, each Member shall acknowledge that he/she has clearly understood all the terms and conditions contained in this Notes to Members, and in the course of registration shall click “Agree” button to indicate his/her agreement to be unconditional and completely subject to all the terms and conditions set forth herein.

Online Operation Workflow
Registration-> Approval->Room Reservation-> Get Points->Exchange for Gifts->Receive Gifts

Membership Application
Any person applying to join The Link Club must be such an individual with complete civil capacity (hereinafter “Individual Applicant”) or such an independent legal person with appropriate lawful license or permit (hereinafter “Corporate Applicant”), as provided by the related laws of their resident country.

1.      Eligible for applicants whose companies have a valid contract with The Ascott Limited.
2.      Staff of The Ascott Limited, CapitaLand, travel agencies, online booking centers and property agents are not eligible to apply for The Link Club.
3. Applicants shall inform their employers about joining The Link Club. The Ascott Limited will not be liable for any termination of applicant's employment with their companies as a result of joining the club.
4.   By signing up to The Link Club, the applicant agrees that all information provided is true and accurate. The Ascott Limited will not be liable for any damage or loss resulting from untrue or inaccurate member information.
5.      Changes relating to personal and employment particulars has to be updated via or through our sales managers to ensure membership validity.
6.      Approval of membership is subject to the discretion of The Ascott Limited.
7.      Members are responsible to keep their membership ID and password private and confidential. The Ascott Limited will not be liable for any damage arising from the loss of membership ID or password.
8.     The Ascott Limited reserves the right to alter the terms and conditons applied without prior notice.

Cancellation of Membership 
1.      Any changes in member’s particulars which results in not being eligible for membership will be terminated.
2.      Request for membership termination must be sent via email to any of our sales manager or under the “Contact Us” page on your country website.
3.   In the event of the potential termination of the membership of any Member, The Ascott is entitled to terminate the membership at any time without any further notice. The Ascott is entitled to cancel any point, activities or rights or interests previously available to such Member, as well as any gifts for which such Member has submitted an Application but no delivery has been made by The Ascott, as from the termination date of the Membership, without any compensation. Such Member is disallowed to participate in any following member activity, nor is entitled to any rights and interests exclusively available to Members, in such an instance, The Ascott is under no obligation to such former Member; in no event may this former Member rejoin The Link Club.
4.  The membership of any Member, whether individual or corporate, will be suspended if no online activity for a consecutive period of twelve (12) calendar months.
5.   In the event of any awareness of any act of any Member which act may materially prejudice the rights and interests of The Ascott and/or any other Member, during any Member activity, or of any violation by any Member of any provisions set forth in this Notes to Members, or any other regulations as reasonably formulated by The Ascott or any applicable laws or regulations in the country of The Link Club membership, the membership of such Member shall be terminated immediately.
6.   Upon membership termination, members will be given a month’s time to redeem their rewards with their residual points. All unused points are not exchangeable for cash or any other forms of compensation.
7.   Upon Membership termination, such member is not allowed to participate in any following member activity, nor is entitled to any rights and interests exclusively available to Members.
8.    In case of any failure of any Member to meet the specified requirements for membership, the membership thereof will be terminated promptly.
9.    The membership of any Member will be immediately terminated by The Ascott upon request by the competent judicial authority or governmental authority in accordance with the related statutory provisions to do so.
10.  The membership of any Member will be immediately terminated by The Ascott Limited when it is required to do so for public interests.

Member’s Activities 
1.      Any Member shall assume any and all responsibilities or liabilities for all activities and/or events conducted or launched in his/her name or under his/her member code.
2.      The entry of any Member in The Link Club does not imply or indicate that such Member will become a cooperator, joint investor, associated person, employee, agent or representative of The Ascott. No Member may pursue or conduct by utilizing his/her membership any activity not related to the activities organized by or for Members of The Link Club.
3.      Each Member shall agree not to damage or disturb by appropriate technical means or otherwise the normal operation of the related website(s) of The Ascott.
4.      In the event that any Member objects to any conditions set out in this Notes to Members or any amendment to any rules set for The Link Club, such Member may opt the following thereto:
(i) Cease to continue its use of The Link Club service; or
(ii) Notify The Ascott to withdraw from The Link Club;

In the event of any notice from any Member requesting to withdraw from The Link Club, the related issues arising therefore shall be dealt with in accordance with the appropriate regulations on withdrawal from The Link Club as set out as per stipulated in the cancellation Terms & Conditions.

Membership Points
1.      All reservations must be quoted with member’s ID at the point of booking in order to credit the points to member’s ID.
2.      Members’ points are only applicable to such serviced apartments specified by The Ascott (the list of such serviced apartments will be announced from time to time on the webpage for The Link Club, or be notified at the time of reservation by Members).
3.    Points earn for the month will be based on the rental of each reservations booked by members upon rental payment. Certain program and tier benefits as well as rewards may vary for different countries. Incidental charges and late fees are not included in the accumulation of points. In events of any special circumstances including, but not limited to, statutory national holidays, block-out periods and other important conference periods as specified by The Ascott Limited, there will be no accumulation of points in the said period.
4.   Bookings made through third party channels are not eligible for points accumulation.
5.      All cancellation must be done at least 48 hrs before check-in to avoid cancellation charges and points will not be allocated for cancellations. 
6.      Accumulation of points will be made on a monthly basis based on the previous month’s rental payment. Members will be able to inquire their accumulated points online.
7.      Members cannot combine their accumulated points together for redemption of rewards and points are not transferable.
8.    Point allocation and rewards redemption will be based on your member login ID. The Ascott Limited will not be liable for any lost as a result of lost/disclosure of member login ID and password.
9.      Member’s points will automatically be deducted from member’s account upon redemption base on the exchange criteria stated on the website. Should in event that the gift selected is not available, the appropriate points will automatically be credited back into member’s account accordingly.
10.   All points are not exchangeable for cash.
11.  Points must be redeemed within twenty-four (24) calendar months from Membership submission date, all points not redeemed within these 2 years will be forfeited.
12.  The Link Club points are only eligible for reservations made within member's registered country.

Rewards Redemption 
1.      Members are able to inquire about gift information online via the website.
2.     All redemption of rewards have to be conducted online via in accordance with the exchange criteria formulated from time to time by The Ascott. 
3.      All rewards are subjected to availability thereof, The Ascott may decide on whether to accept the application submitted online by any Member for exchange for gifts, in the light of its gift stock, and where such application is accepted, will issue a confirmation letter to such Member. 
4.      There will be no refund, return for exchange, return of points or exchange for cash of or for any gift may be accepted or made upon approval of redemption.
5.      The pictures of gifts as provided on the related website are for reference only, and the gifts are subject to those actual available. No relationship in a nature of partnership, distributorship, agency or guaranty exists between The Ascott and the suppliers of the gifts, it is the sole liability of such suppliers for any quality-related issues relating to such gifts, and The Ascott disclaims any liability whatsoever.
6.      Any Member shall confirm the delivery means, address as well as the consignee when applying for exchange for gifts. The Ascott will hold no liability for any loss of gifts or any other losses due to reasons on the part of the Members.
7.      The availability of diversified gifts for the same level of points shall be subject to prior collection. In case no gift for which a Member applies is available, The Ascott is entitled not to accept the application by the Member for exchange for such unavailable gifts, by giving appropriate notice of its decision to such Member, in such a case, the Member may elect either to apply to exchange for any other gifts of appropriate class or to retain his/her accumulated points
8.      The delivery means of gifts as well as other related provisions are to be prescribed by The Ascott on the website for The Link Club. Any dispute with the delivery service provider arising in the course of such delivery if such Member opts for delivery to his/her door, shall be settled by such Member and the Provider through mutual negotiation in good faith, The Ascott will therefore hold no liability whatsoever.
9.      Upon receipt of such gifts given away by The Ascott, no further acknowledgement will be required from the appropriate Member. However, if you do not receive the items 6 weeks from date of your redemption, please email to our Membership Services or contact your dedicated Sales Manager.
10.   Any application by Member, once handled or accepted, is not subject to cancellation or change. In case the application has not been handled or accepted and the Member requests to change his/her application for exchange for gifts, such Member is required to delete his/her previous application first and file another application.
11.  Member may inquire online his/her exchange records and the related exchange status. In the case of failure to pay in a timely manner any fees relating to the reservation by any Member, including without limitation rent, incidentals including utility fees, service fees as well as other expenses, or of any violation by any guest as indicated in the reservation by appropriate Member of any agreement or any other instrument entered into by such Member with The Ascott, The Ascott is entitled to decline any application submitted by such Member for exchange for gifts and to refuse to have any other member activities and/or appropriate rights and interest available to such Member.


Intellectual Property Rights
1.      Any and all rights in, to or under the literatures, software, sound, pictures, videos as well as charts, etc. in relation to the online service of The Link Club of The Ascott shall remain with The Ascott or the appropriate owner(s) designated by The Ascott, and shall be subject to due protection under the laws in the respect of copyright, trademark as well as other proprietary rights.
2.      No Member may use the above-mentioned materials unless appropriate authorization from The Ascott or other relevant owners (as appropriate) has been duly obtained, and may not use, reproduce or modify any of the aforesaid materials in any form without due authorization, nor shall create any derivative works in relation to such materials.

Other Rights
1.      The Ascott reserves the right to suspend or terminate at any time the activities of The Link Club to the extent appropriately, without any liabilities to any Member or any third party. Unless otherwise stipulated in this Notes to Members, The Ascott shall make a reasonable announcement on the website for The Link Club or give Members a reasonable notice to that effect, prior to the said suspension or termination by The Ascott. In such an instance, the rights and interests of Members shall be handled as provided for the termination of membership under usual circumstances.
2.      The Ascott is entitled to modify at any time the rules of The Link Club, Notes to Members, Rights of Interest of Members, Conditions for Member, Member Activities, Calculation Methods for Points, Term, Criteria for Exchange for Gifts, Procedures, Applicable Areas and Serviced Apartments as well as any other activities of The Link Club, in whole or in part, and to revoke, restrict, change or cancel any exchange for gifts. In such an instance, The Ascott will make a reasonable announcement on the website for The Link Club or give Members a reasonable notice to that effect, and the Members shall be subject to such revocation, restriction, change or cancellation unconditionally. The Ascott is vested with the authority or power to make a final determination of any issue or dispute in relation to The Link Club.
3.      With respect to the implementation of the conditions and rules of The Link Club, The Ascott reserves the right to take appropriate legal actions, to claim for appropriate compensation, attorney’s fee, litigation costs as well as any other related expenses or costs, as long as necessary and appropriate.
4.      The final say in respect of the interpretation of any Member Activities, Notes to Members, Rules, Regulations, Policies and Procedures, as well as any other related issues is vested in The Ascott.
5.      In case any of the following circumstances shall occur, The Ascott is entitled to disclose and/or use any Member’s information duly acquired by the same:
a.      To deliver such information to the related Subsidiary or Associated Company of The Ascott as designated by The Ascott for use in a reasonable manner;
b.      To deliver such information to the related cooperators of The Ascott, including, but not limited to, renowned magazines, cosmetic companies as well as any other cooperators, for use, so as to provide the Members with various information of such cooperators. Any Member objecting to use by The Ascott of such information for such purposes shall notify in writing The Ascott to that effect;
c.   In order to comply with the related laws and regulations, or appropriate requirements set out by the competent judicial authorities or governmental instrumentalities;
d.      In order to safeguard the legitimate rights and interests of The Ascott;
e.      For the purpose of public benefits under appropriate emergency circumstances; or
f.        Under other circumstances that The Ascott deems necessary.

6.      Upon termination of membership, The Ascott is entitled to retain and use in a reasonable manner any Member’s information duly acquired thereby.
7.    The Ascott may use the contact information of any Member to ensure the possibility to keep in touch with such Member, and to deliver various lawful information, including, but not limited to, the related breaking events, commercial information as well as the related promotional activities information. 

No Warranties 
Each Member expressly acknowledges his/her agreement to assume any and all risks arising out of the use of the services offered by The Ascott. The Ascott hereby expressly represents that no warranty of whatsoever nature or kind has been made in respect of its services, and makes no warranty in respect of the satisfaction of the online service with the needs of any Members, non-interruption of the online services, as well as the timeliness, safety, truthfulness, accuracy, and the completeness of such online services. 

Other Disclaimers or Exclusions
The Ascott may not be held liable to any Member or any third party under any of the following circumstances:
a)       Any event arises as a result of Force Majeure;
b)      The Members’ information incurs loss due to attack by computer virus in spite of the reasonable actions taken by The Ascott against computer virus;
c)      The Members’ information incurs loss or theft due to the attack by computer hackers in disregard of the reasonable actions taken by The Ascott against computer hackers;
d)      The Members’ information incurs loss or theft due to the inherent technical defects existing in the computer facilities or the operation system software;
e)    The interruption or suspension of Member services is required for appropriate maintenance, overhaul, system update or for conducting appropriate maintenance, overhaul, system update on the supportive facilities, including without limitation the host computers, electrical equipments, as well as the public networks; in such a case, The Ascott shall grant its best effort to make an announcement in advance to the extent possible and practicable;
f)      The Ascott is required by the competent judicial authority or governmental authorities in accordance with the related statutory procedures to interrupt or suspend the provision of member services;
g)      The interruption or suspension of such member services is required for the public benefits;
h)      Any issue relating to system or network through no fault of The Ascott, and any loss that may be incurred as a result of such issue; or
i)        Any other event arising not attributable to The Ascott.  

Any dispute arising in connection with any provision contained in this Notes to Members or the implementation thereof shall be first settled by both Parties through mutual negotiation in good faith and based on a mutual benefits principle. Each Member and The Ascott agrees that in case no successful settlement is made through such mutual negotiation such dispute shall be submitted for arbitration.


The Ascott Limited, of registered address at 168 Robinson Road, Capital Tower, #30-01, Singapore 068912, ("Ascott") is committed to safeguarding your Personal Data. Please read the following policy to understand how any Personal Data that you provide to us will be treated.

You agree and consent to Ascott Limited and their related corporations (collectively referred to herein as "Ascott", "us", "we" or "our"), collecting, using, storing, processing, disclosing and sharing amongst themselves your Personal Data as data controllers, and disclosing such Personal Data to Ascott’s authorised service providers and relevant third parties either as data controllers and data processors as appropriate in the manner set forth in this Privacy Policy (the "Policy"). By accessing and using this Site and subject to your rights at law, you (the "User" or "you") accept and agree to these terms and conditions without any limitation or qualification.

Your consent to this Policy supplements but does not supersede nor replace any other consents you may have previously provided to Ascott nor does it affect any rights which Ascott may have at law in connection with the collection, use or disclosure of your Personal Data.

For the avoidance of doubt, this Policy forms a part of the terms and conditions governing your relationship with us ("Terms and Conditions") and should be read in conjunction with those Terms and Conditions.

1. What Personal Data do we collect from you?
1.1 We receive and store information about you which you provide to us, or which we collect from our website when you make a reservation, submit forms or enquiries to us or via other forms of interaction. This includes information, whether true or not, about an individual who can be indentified or identifiable (a) from that data; or (b) from that data combined with other information to which we have or are likely to have access, including data in our records as may be updated from time to time ("Personal Data"). Examples of personal data which we may collect from you include: personal information about yourself such as your name, passport/identification details, postal address, e-mail address, telephone or mobile number and credit card details. You may also be asked to provide further information including photo identification about yourself and your family members, such as the dates of your arrival and departure. In order to provide you with better service, we may also collect your preferences, e.g. smoking or non-smoking room, the preferred location of your apartment (low floor, high floor, etc.), type of bed, preferred newspaper etc. The Personal Data which we collect from you will be stored in electronic and/or in hard copy files.
1.2 1.2 You always have the option of not providing the Personal Data requested, or of withdrawing your consent to any or all use of your Personal Data (see paragraph 8 below), although please note that we may be legally permitted or required to continue to process your Personal Data in certain circumstances in accordance with applicable law even if you withdraw your consent. However, depending on the nature of your request and the Personal Data concerned (for example, if you do not provide us with mandatory information), we may not be able to process your reservation, registration or request, or continue providing you with the products or services requested or administer any contractual relationship which may be in place.
2. How do we collect Personal Data?
2.1 Generally, we collect Personal Data in the following ways:
(a) when you make a reservation (which, if made on-line, is effected by clicking the ‘accept’ button) or submit forms relating to any of our Products and Services (defined below);
(b) when you make a reservation through our global reservation team over the phone or interact with any of our staff, for example, via telephone calls, letters, face-to-face meetings, online forms, reservation chat, social media platforms and emails;
(c) when you use some of our services, for example, websites and apps including establishing any online accounts with us;
(d) when you request that we contact you, sign up as a The Link Club member, be included in our newsletters;
(e) when you respond to our promotions (provided to you in accordance with your prior consent and with applicable laws), initiatives or to any request for additional Personal Data;
(f) when you are contacted by (in accordance with the consent provided by you and/or in accordance with applicable laws), and respond to, our marketing representatives;
(g) when we receive references or reservations from our business partners, online travel agents and third parties, for example, where you have been referred by them;
(h) when we seek information from third parties about you in connection with the Products and Services you have applied for; and
(i) when you submit your Personal Data to us for any other reasons.
2.2 When you browse our website, you generally do so anonymously but please see the section below on cookies.
2.3 If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes set forth in this Policy. It is your sole responsibility to ensure that such third parties are duly informed of the conditions under which their data may be processed in accordance with this Privacy Policy and that you have authority to provide such information to Ascott.
2.4 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. In the event your Personal Data becomes inaccurate because of modifications, it is your responsibility to update your information with Ascott. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.
3. What are the purposes for which we collect, use, store, duplicate, transfer, disclose or process your Personal Data?
3.1 Ascott’s primary goals in collecting, using, storing, duplicating, transferring, disclosing and processing your Personal Data includes providing our Products and Services (for details see para 3.5), enabling Ascott to improve our service levels, maintain the client relationship, respond to your feedback, queries, requests and resolve complaints, customer research, and other related purposes. To the extent Ascott stores and uses usage/traffic data of websites to establish user profiles to improve services and for marketing purposes, this will be done only with a pseudonym and Ascott will not reconnect such data with other data. Users may object to the establishment of such user profiles (see paragraph 8.)
3.2 We may also collect, use, duplicate, transfer or disclose your Personal Data for the purposes of managing the administrative and business operations of Ascott and complying with internal policies and procedures, including conducting audits, preventing, detecting and investigating crime and analyzing and managing commercial risks and conducting investigations relating to disputes, billing or fraud, and other related purposes.
3.3 We may also collect, use, duplicate, transfer or disclose your Personal Data in order to meet or comply with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on Ascott, to facilitate any mergers, acquisitions or asset sales and to safeguard and enforce our contractual and legal rights and obligations, and other related purposes.
3.4 We may also monitor or record phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation, identity verification purposes, feedback, respond to your queries and requests and resolve complaints and other related purposes. We will inform you about the recording when you call us and give you the opportunity to indicate that you do not wish for the conversation to be recorded.
3.5 In addition:
(a) If you are an individual using the products or services of Ascott, or an employee of an organisation which is a customer of Ascott for products and services relating to, without limitation, our serviced apartments ("Products and Services"), Ascott may collect, use, duplicate, transfer and disclose your Personal Data for the purpose of providing you with the Products and Services which you have requested, facilitating the daily operation of the Products and Services (including but not limited to billing, customer service and customer verification), providing membership services to you when you sign up as a The Link Club member, enforcement of repayment obligations, credit and internal risk management. We may also analyse your use of our Products and Services so as to help us improve, review, develop and efficiently manage the Products and Services offered to you and purposes which are reasonably related to the aforesaid.
(b) If you are an employee, officer or owner of an external service provider or vendor outsourced or prospected by Ascott, we may collect, use, duplicate, transfer or disclose your Personal Data for the purposes of managing project tenders or the supply of goods and services, processing and payment of vendor invoices and purposes which are reasonably related to the aforesaid.
(c) If you submit an application to us as a candidate for an employment position, and have consented explicitly when submitting your application we may collect, use, duplicate, transfer or disclose your Personal Data for the purposes of conducting interviews and assessing your suitability for the position applied for, processing your application which includes pre-recruitment checks and background screening, providing or obtaining employee references, processing staff referrals and any other purposes relating to any of the above;
3.6 Like most businesses, marketing is important to our business' success. We may therefore, from time to time, send you marketing and promotional material in relation to Products and Services (including but not limited to our newsletter) or products and services of our marketing partners which we believe may be of interest to you, subject to the consent provided by you, whether you are a current or prospective customer. We may also collect, use, duplicate, transfer and disclose your Personal Data for the following "Ascott Additional Purposes":
(i) conducting market research and surveys to enable us to understand and determine customer location, preferences and demographics to develop special offers and marketing programmes in relation to Ascott's Products and Services;
(ii) leads generation and management for marketing Ascott's Products and Services;
(iii) providing and/or marketing or offering other Products and Services and benefits to you, including promotions, loyalty and reward programmes from Ascott;
(iv) administering contests, competitions and marketing campaigns or organising promotional events and corporate social responsibility projects; and
(v) purposes which are reasonably related to the aforesaid,
in each case described in this paragraph 3.6, we will only send you marketing and promotional material where such practice is in accordance with applicable laws and, where required under applicable laws, with your prior express consent.
3.7 If you are receiving promotional information from us or your Personal Data is otherwise being used for Ascott Additional Purposes and you no longer wish to receive such information, or to have your Personal Data used or disclosed for these Ascott Additional Purposes, please see paragraph 8 below for more information.
3.8 If you have provided us with your telephone number(s) and have indicated your consent to receiving marketing or promotional information via your telephone number(s), then from time to time, Ascott may contact you using such telephone number(s) (including via voice calls, text, fax or other means) with information about our Products and Services.
3.9 In relation to particular Products and Services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use, duplicate, transfer or disclose your Personal Data. If so, upon obtaining your consent in accordance with applicable laws, we will collect, use, duplicate, transfer and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
4. Disclosure of Personal Data
4.1 Ascott will take reasonable steps using administrative, technical and physical safeguards to protect your Personal Data against unauthorised access, modification, alteration, distortion, damage or disclosure. In carrying out our business, it may be necessary to share information about you with and between our related corporations and third party service providers. Some of these related corporations and third party service providers may be located in countries outside Singapore or the European Economic Area that may not afford an adequate protection to personal data or have protections in place which are similar to those in your country of residence. However, Ascott will take reasonable steps to ensure that your Personal Data transmitted outside of your country of residence is adequately protected.
4.2 4.2 Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following parties (whether inside or outside the country in which your Personal Data was originally collected), who will each be subject to a duty to keep your Personal Data confidential (subject to any applicable laws or regulations or orders issued by a court or regulatory authority of competent jurisdiction):
(a) Ascott’s related corporations, affiliates and third parties to provide Products and Services to you, address your questions and requests in relation to your billing arrangements with us as well as our Products and Services, to maintain and operate our systems and/or services;
(b) companies providing services relating to insurance and consultancy to Ascott;
(c) agents, contractors or third party service providers who provide operational services to Ascott, such as courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call centre, security or other services to Ascott;
(d) vendors or third party service providers in connection with marketing promotions and services offered by Ascott, subject to and in accordance with the prior express consent provided by you;
(e) any investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of our group companies;
(f) collection and repossession agencies in relation to the enforcement of repayment obligations for debts;
(g) external banks, credit card companies and their respective service providers for the purposes of processing payments made by or to you;
(h) our professional advisers such as auditors and lawyers;
(i) relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
(j) any other party to whom you authorise us to disclose your Personal Data to.
For avoidance of doubt, reference to any organizations or entities in this Section means reference to the organizations or entities and their representatives, employees, agents and advisors.
5. Use of Cookies
5.1 Our use of cookies on is governed by our Cookie Policy set out here. By using, accessing or browsing our websites, you are consenting to our use of cookies in accordance with this Cookie Policy. This Cookie Policy may be updated from time to time and we will provide notice on website of such updates. It is your responsibility to check back regularly for updates to the same.
5.2 If you do not agree to our use of cookies as set out in this Cookies Policy, you should delete or disable the cookies associated with our website by changing the settings on your browser accordingly. However, you may not be able to enter or use certain part(s) of our websites, and some of the functions and services may not be able to function without cookies. This may also impact your user experience while on our websites.
5.3 What are Cookies: A cookie is a small file containing a string of characters that is sent to your computer when you visit our websites for record keeping purposes. Cookies are stored in your browser’s file directory, and the next time you visit the website, your browser will read the cookie and relay the information back to the website or element that originally set the cookie. Depending on the type of cookie it is, cookies may store user preferences and other information.
5.4 Which cookies are used on our website?
The information below explains the cookies we use on our website and why we use them:

Cookie Name Purpose
Google Analytics _utma
These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
Session cookies   These cookies are used to make the websites easier for you to use, and to enable you to navigate from page to page within each website more easily.

These cookies are automatically deleted once you close your browser.
Unique third-party persistent cookies, clear gifs or beacon gifs These cookies do not collect personally identifiable information on you. The information collected via these cookies are used to build profiles of different types of users in order to better tailor our products and services to each profiled group of visitors.
5.5 What do we use cookies for?
(a) We use cookies to track information such as the number of users and their frequency of use, profiles of users and their preferred sites.
(b) We use cookies to make the websites easier to use and to better tailor our products and services to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our websites.
(c) When you interact with us on our websites, we may collect for the purposes of analysis statistical information from which individuals cannot be identified ("Aggregate Information"), such as number of users, their frequency of use, the number of page views (or page impressions) that occur on the websites and common entry and exit points into and out of the websites.
(d) We use such statistical information to understand how people use our websites and to help us improve their structure and contents. We cannot identify you personally from this information.
5.6 As we use Google Analytics on the website, a service provided by Google Inc, you should also review the Google Analytics security and privacy principles available at We use Google Analytics cookies to collect information about how visitors use our websites and the total number of times a visitor has been into our website. We use the information to improve the website and enhance the experience of our online visitors.
5.7 Information stored in cookies on the website is used exclusively by Ascott, except the one saved by Google Analytics, which is used and maintained by Google and Ascott, for statistical purposes. Our third party ad-servers may also use the information stored in the cookies to customise your website experience.
6. Term of retention of your Personal Data
6.1 We will retain your information for a term which shall not exceed the time strictly necessary for the purposes set out in this Policy, or for our legal or business purposes. In any case, such retention will not exceed two (2) years after the last contact between you and us, unless you continue to have a subsisting relationship with us as a The Link Club member or subscriber of our newsletters.
7. Third-Party Sites
7.1 Our website may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. We encourage you to learn about the privacy policies of such third party websites. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.
8. Your rights - Contacting Us – Withdrawal of Consent, Access and Correction of your Personal Data
8.1 In accordance with applicable law, you have a right to access, update, rectify and modify the Personal Data we have about you which is held by us. You also have a right to oppose, for legitimate grounds, to the processing of your information, including objecting to the processing of user profiles or to the use of your Personal Data for marketing purposes. Should you oppose to the processing of your information for legitimate grounds, you understand that we may not be able to provide you with the Products and Services.
8.2 If you:
(a) have any questions or feedback relating to your Personal Data or our Policy; or
(b) would like to exercise any of the rights set out in this paragraph 8.1;
please contact Ascott as follows:
Call: (65) 6736 9789
Write In: Data Protection Officer

168 Robinson Road, #30-01, Capital Tower, Singapore 068912

(when writing in, please enclose your full name and your passport / identification number so that we can identify you)
(c) are a The Link Club member, you will also have the option to correct your profile data online;
(d) are a The Link Club member, you will have the option of deactivating your account by emailing to our Membership Services, or contacting your dedicated Sales Manager;
(e) wish to unsubscribe from our mailing list, you may Login to and go to your profile page and uncheck "Subscribe to Newsletters". Alternatively, you may use our unsubscription link available in our newsletters. If submitting a formal request to unsubscribe from our mailing list through email, please include "Unsubscribe" in the subject title of your email.
8.3 Please note that if your Personal Data has been provided to us by a third party (e.g. a referrer, or your company), you should contact that organisation or individual to make such queries, complaints, and access and correction requests to Ascott on your behalf.
9. Governing Law
9.1 This Privacy Policy and your use of this website shall be governed in all respects by the laws of Singapore.
10/ Notices and revision
10.1 Ascott may from time to time modify, update / change this Policy to ensure that this Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Policy as updated from time to time on our website. Please check back regularly for updated information on the handling of your Personal Data. If we make any material changes in the way we collect, use, and/or share your Personal Data, we will notify you by posting notice of the changes on the website.
10.2 In the event of any inconsistencies between the English version and other translations of this Policy, the English version shall prevail.

By using this website, you signify your consent and agreement to the terms and conditions as outlined below. If you do not agree to these terms and conditions, then please do not use this site.

This site is owned and operated by The Ascott Limited, hereinafter referred to as "Ascott", "we", "us" or "our". No material or images from or images stored on any other website owned, operated, licensed or controlled by us may be copied, reproduced, republished, downloaded, uploaded, transmitted, posted or distributed in any way.

Take note that in the event that you download software or materials from this site, the software, including any files, images incorporated in, linked to or generated by the software, and data accompanying the software, collectively hereinafter referred to as the "Software", is licensed to you by us only.

HREF (Hypertext Reference) Linking - We do allow standard HREF hypertext linking to our pages located However, we do request that your links be referenced to our website Home Page (eg.

IMG SRC Inline Linking - Under no circumstances do we allow inline image links in your HTML pages (eg. IMG SRC = "|gif) to images stored on or images stored on any other website owned, operated, licensed or controlled by us. Such links are strictly prohibited and are violation of our copyright and other proprietary rights.

FRAMING - Under no circumstances do we allow framing of our HTML pages and/or images on or pages and/or images stored on any other website owned, operated, licensed or controlled by us. Such framing is strictly prohibited and is a violation of our copyright and other proprietary rights.

Ascott is not responsible for the content of any sites that may be linked to or from or any other website owned, operated, licensed or controlled by us. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from this site is independent from and we have no control over the content of that other website. In addition, a link to any other website does not imply that Ascott endorses or accepts any responsibility for the content or use of such other website. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by of that third party or of any product or service provided by a third party.

The materials in this site are provided "as is" without expressed or implied warranties, conditions, terms or representations of any kind, including, but not limited to, any implied warranty, condition, term or representation as to satisfactory quality or fitness for a particular purpose and all such warranties, conditions, terms and representations are specifically excluded. There is no warranty, condition, term or representation as to the quality, accuracy, completeness, and validity of any materials on, and no warranty, condition, term or representation that the functions contained on the site will be uninterrupted or error-free, or that defects will be corrected.

Most statistical data includes rounding. All rates are subject to change without prior notice and at Ascott's absolute discretion.

Ascott assumes no responsibility for errors or omissions in these materials. The materials could include factual or other inaccuracies or typographical errors.

Changes are periodically added to the information and materials herein; these changes will be incorporated in new editions of the materials. Ascott may make improvements and/or changes in the materials at any time.

In no event shall Ascott be liable for any damages whatsoever, including those resulting from loss of use, data or profits arising out of or in connection with the use of the materials in this site.

Should you or any viewer of the materials respond with information, feedback, data, questions, comments, suggestions or the like regarding any of Ascott materials, any such response shall be deemed non-proprietary and Ascott shall be free to reproduce, use, disclose and distribute the abovementioned response materials at its discretion without limitation.

You agree that Ascott shall be free to use any ideas, concepts or techniques contained in your response for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products incorporating such ideas, concepts or techniques.

This site may contain the views, opinions, statements, and recommendations of third-party individuals and organizations. None of them or will be liable or responsible for the content including the accuracy, integrity, quality or reliability of any communication, advice, opinion, statement, or other information displayed, uploaded, or distributed through the site or for any errors or violations of laws or regulations. You acknowledge that any reliance on any such communication, opinion, advice, statement, or information will be at your sole risk.

Although Ascott is not obliged to do so, it will have the right to review your communications on the site to determine whether they comply with these Terms and Conditions and applicable laws or regulations. Ascott will comply with any court order in disclosing the identity or location of any person posting communications on the site.

Ascott may, in its sole discretion, terminate or suspend your access to all or part of the site for any reason, including without limitation, breach of these Terms and Conditions. If you breach these Terms and Conditions, your authorization to use the site automatically terminates and you must immediately destroy any downloaded or printed materials and content, and has the right to refuse any and all current or future use of or access to the site.

The law applicable to these conditions of use of website is the law of the Republic of Singapore and the courts of the Republic of Singapore will have exclusive jurisdiction in case of any dispute.

Ascott reserves the right to revise these Terms and Conditions at any time by updating this posting. Please revisit this site from time to time to review the then-current terms which will be binding on you.

If any provision of these Terms and Conditions is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will remain in force. Failure by Ascott to exercise or enforce any right conferred by these Terms and Conditions shall not be deemed to be a waiver of any such right, nor operate so as to bar the exercise or enforcement of such right or any other right on a later occasion. These Terms and Conditions constitute the entire agreement between you and concerning your use of the site, and the agreement will not be modified without the prior written consent of Ascott. You may not assign these Terms and Conditions or any of its rights or obligations under these Terms and Conditions. The Contract (Rights of Third Parties) Act shall not apply to these Terms and Conditions.

Please note that these Terms and Conditions are supplemented, where applicable, by other terms and conditions contained on, such as our Website Privacy Statement and Cancellation Policy.

All contents of the Ascott websites are copyright © 2006 The Ascott Limited and/or its subsidiaries.
ASCOTT, CITADINES and SOMERSET are trademarks of Ascott International Management (2001) Pte Ltd, a wholly owned subsidiary of The Ascott Limited, and are in worldwide use. All rights reserved.